Our Services

1. Communication: Answering phones, responding to emails, and talking to clients

2. Scheduling: Booking meetings, scheduling events, and arranging travel

3. Office supplies: Ordering and maintaining office supplies and equipment

4. File management: Maintaining organised file systems for data on customers, partners, and employees

5. Reporting: Preparing reports, taking meeting minutes, and submitting expense reports

6. Liaising: Liaising with colleagues, suppliers, and contractors

7. Office systems: Maintaining office systems and databases

1. Customer service: Handling customer questions and complaints, and helping customers complete orders

2. Respond to Enquiry: customer questions by phone, email, webchat, social media, or in person

3. Resolving complaints: Listen to customer concerns, empathize, and find creative solutions

4. Maintaining records: Update customer records and conversation details

5. Providing support: Provide customer support and ensure customer satisfaction

1. Content creation and writing(website)

2. Developing engaging posts (social media platform)

3. Customer engagement (social media platforms)

4. Updating posts and website

1. Goal setting & Organizational skills

2. Stress Management

3. Leadership skills

4. Collaboration & Communication (Internal & External)

5. Mental health/wellbeing seminar & Retreats

6. Signpost employees to mental health counselling